NOCTI 1288 Travel and Tourism Practice Test

Interpersonal skills are about how you interact with others and work as part of a team. Demonstrating them means showing effective communication, empathy, and collaboration. Listening actively to coworkers fits this best because it shows you value what others say, you’re paying attention, you seek to understand by asking clarifying questions, and you respond in a way that confirms you heard them. This builds trust, reduces misunderstandings, and helps the team coordinate better, which is essential in travel and tourism where guest service depends on smooth teamwork. The other behaviors focus on individual tasks—memory work, quick math, or operating a device—which are important skills but don’t inherently show how you engage with and relate to colleagues.