Which department is primarily responsible for recruiting, selection, and training?

Which department is primarily responsible for recruiting, selection, and training?

• A. Human Resources
• B. Marketing
• C. Finance
• D. Operations

Answer: (A)

Recruiting, selection, and training are functions of the Human Resources department. This team focuses on staffing and developing people across the organization. It handles creating job descriptions and postings, screening applicants, conducting interviews, choosing new hires, and coordinating orientation. It also designs and delivers training programs, supports ongoing development, and manages performance and compliance with employment laws. In travel and tourism, this ensures front-desk agents, tour guides, concierges, and other staff are qualified and aligned with service standards. Other departments have different primary roles—Marketing promotes services, Finance handles money and budgets, and Operations runs daily service delivery. But recruiting, selecting, and training are the responsibilities that ensure the organization has the right people with the right skills.

Recruiting, selection, and training are functions of the Human Resources department. This team focuses on staffing and developing people across the organization. It handles creating job descriptions and postings, screening applicants, conducting interviews, choosing new hires, and coordinating orientation. It also designs and delivers training programs, supports ongoing development, and manages performance and compliance with employment laws. In travel and tourism, this ensures front-desk agents, tour guides, concierges, and other staff are qualified and aligned with service standards. Other departments have different primary roles—Marketing promotes services, Finance handles money and budgets, and Operations runs daily service delivery. But recruiting, selecting, and training are the responsibilities that ensure the organization has the right people with the right skills.